Keep your contact information up to date. So we can reach you if, for example, we notice any suspicious transactions, among other things. Up-to-date contact information is crucial for your credit card security. Which is why you should notify us of any changes immediately.
Changing customer details online
Change your customer details easily and securely online in cardservice.
Changing customer details in writing
Download the form and send it to us filled in. If you use the postage template, we pay for the postage.
Setting up Swisscard Login
With Swisscard Login, you log into the Swisscard app, Membership Rewards shop and other online services using your email address and personal password. You only have to set up Swisscard Login once to be able to use it for all the online services in future.
Electronic communication authorization
Do you want to send us an SMS or email? If you have not (yet) set up your Swisscard Login or use cardservice, you have to authorize us to contact you electronically. Send us the completed and signed "Authorization for electronic communication" form for this.