Header

Search

Contact

Contact for private customers

 

Written contact

Swisscard AECS GmbH
Neugasse 18, P.O. Box
CH-8810 Horgen

Phone contact

Please use your product-specific service number to contact us. You can find this on the back of your credit card or on your statement.

Card loss
In case of theft or loss, block your card immediately using our emergency number. You can reach us 24 hours a day, 365 days a year. You can also conveniently block and unblock your card temporarily using your Swisscard app.
Tel. +41 44 659 69 03 

Technical support for Swisscard app and Web Services
Tel. +41 44 659 64 92


Contact for business clients

 

Phone contact for corporate cards

Please use your product-specific service number to contact us. You can find this on the back of your credit card or on your statement.

Business Cards for SME administrator
Tel. +41 44 659 62 50

Corporate Cards for major corporations administrator
Tel. +41 44 659 64 88
Tel.  +41 44 659 66 66 24 h authorization

BTA Service (Business Travel Account)
Tel. +41 44 659 62 90

Phone contact for merchants 

Merchants (American Express acceptance contractual partner)
Tel. +41 44 659 64 44 for customer service
Tel. +41 44 659 66 66 for 24 h authorization

 

Contact for credit card providers

Offer your own customer credit card: Swisscard supports you in offering your own personal credit cards – from the specially designed card to the special bonus program.
We will be happy to advise you: partner contact

 


Bank details

You can find your card’s bank details here.