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Notification of claim

Do you have questions about your insurance coverage or have you suffered a loss? Report your claim or contact our insurance partners directly with your insurance coverage question.

The specialists will be happy to provide you with advice and support so that you can then get back to the finer things in life.

Contact information – for everything to do with your inclusive insurance benefits

American Express Centurion and Platinum

Insurer:
Allianz Assistance
AWP P&C S.A. Saint-Ouen (Paris)

Contact details:
+41 44 283 38 38
Email

Service center opening hours:
Monday to Friday 8:00 a.m. to 6:00 p.m.

Emergencies:
24-hour emergency call center (anytime and worldwide)

All other card products

Insurer:
Allianz Assistance
AWP P&C S.A. Saint-Ouen (Paris)

Contact details:
+41 44 283 38 39
Email

Service center opening hours:
Monday to Friday 8:00 a.m. to 6:00 p.m.

Emergencies:
24-hour emergency call center (anytime and worldwide)