Ordering a replacement card

Credit card defective, lost or stolen? Order a replacement card quickly and easily in the Swisscard app or through Swisscard customer service.

How to order a replacement card

Ordering a replacement card in the Swisscard app

Ordering a replacement card in the Swisscard app

Swisscard App

Here’s how to order your replacement card

Step 1

Log in to the Swisscard app using your Swisscard Login.

Step 2

Select "Service" and then "Order replacement card" under the section Card. Please note the costs incurred for a replacement card.

Step 3

You will receive the new card by post within two working days.

Swisscard app

Thanks to the free Swisscard app for Android and iOS, you have all the information about your credit card and card payments to hand everywhere and in real time. The 3-D Secure service is integrated in the app and allows online payments to be checked and approved.

Swisscard app
Ordering a replacement card from customer service

Ordering a replacement card from customer service

Order your replacement card by phone from our customer service.

Tel. +41 44 659 69 03

Dokuments and Links

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