DIRECT DEBIT SCHEME

PAY CREDIT CARD BILLS BY DIRECT DEBIT

With the direct debit (DD) scheme, we debit the amount of your monthly statement directly from your bank account. This is the simple and convenient way to pay your credit card bills. The direct debit scheme is only available for customers with a bank account in Switzerland.

Activate direct debit

Download the form, fill in all fields and send the debit authorization to your bank. As soon as DD is activated, you can no longer make partial payments.

Deactivate direct debit

Log into cardservice and click on "Deactivate DD" under "Service Center", or call our Customer Service. As soon as DD is deactivated, you will receive your bill in paper format or electronically in cardservice.

Set up DD

 

Fill out the DD form

You can download the debit authorization in PDF format or order it in cardservice ("Service Center" - "DD" - "Apply for DD"). Complete all fields and sign the form.

 

Send the form to your bank

Send the debit authorization to your bank. Your bank will check all information and forward the form to us. If the bank returns the form to you, please send the form to

Swisscard AECS GmbH
Direct Debit
Neugasse 18
8810 Horgen

 

Swisscard will activate DD for you

As soon as we have received your debit authorization, we will activate DD. The statement amount is usually debited six days after the billing date. You have 30 days to object to the debit if you do not agree with your bill.

An alternative for PostFinance customers: e-bill

PostFinance and bank customers can also receive the monthly statement as an e-bill. When you set up e-bill, you can check your monthly bills directly in e-banking and pay online with just a few mouse clicks.

Learn more about e-bill

Tips

Your right of objection remains intact.
Partial payments are not possible with DD.
DD does not work for PostFinance customers.
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