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Cancelling a credit card

If you want to cancel your credit card issued by Swisscard, please give us a call. You can find the customer service phone number on the back of your Swisscard credit card.

Queries about cancellation

You can cancel your credit card at any time. 
Please note that any outstanding statement amount will be due for payment immediately. 

Once cancelled, you can no longer use the credit card stored in digital wallets (e.g., Apple Pay). Depending on the provider, you will be informed by push notification that the corresponding card is no longer available in the wallet. 

 

The outstanding amount on your last credit card statement will be due immediately. It is not possible to pay another installment of the amount.

The insurance benefits, which are partly included as an additional service with your credit card, end when your credit card is cancelled. You can find more detailed information in your credit card’s General Terms and Conditions of Insurance.  

Overview of General Terms and Conditions of Insurance

The bonus program and points or cashback you have collected expire when your credit card is cancelled. For more detailed information please see the respective bonus program’s Terms and Conditions. 

Overview of Terms and Conditions for bonus programs

 

To cancel your additional cards, please give us a call. You can find the number on the back of your credit card or here