Swisscard AECS GmbH
Neugasse 18
P.O. Box
CH-8810 Horgen

SOS phone numbers for round the clock assistance

In an emergency please contact the right hotline for your card, which is staffed 24 hours a day:

For all products with the installment facility (Revolve Cards) such as Visa, Mastercard, SWISS Miles & More credit cards, BLUE from American Express, American Express Credit Card Gold, CASHBACK and SUPERCARDplus credit cards:

Tel. +41 44 659 6900 German
Tel. +41 44 659 6901 French
Tel. +41 44 659 6902 Italian
Tel. +41 44 659 6903 English

American Express® Cards

American Express Card Tel. +41 44 659 6333 D/F/I/E
American Express Gold Card Tel. +41 44 659 6355 D/F/I/E
Platinum Card® Tel. +41 44 659 6372 D/E
Platinum Card® Tel. +41 44 659 6373 F/I
Centurion® Card Tel. +41 44 659 6370 D/E
Centurion® Card Tel. +41 44 659 6371 F/I
American Express Corporate Card Tel. +41 44 659 6488 D/F/I/E

American Express contractual partners

Customer service Tel. +41 44 659 6444 D/F/I/E
Authorization 24 h Tel. +41 44 659 6666 D/F/I/E

Private customers

Swisscard offers a wide range of credit cards for private customers. We will be happy to assist you.
Please choose the right product so that we can assist you further:

American Express

Credit Suisse Bonviva

Credit Suisse Viva

Credit Suisse individual cards

SWISS Miles & More

CASHBACK credit cards

Neutral cards





wow Visa Prepaid Card

Business clients

Swisscard offers businesses tailored corporate credit card solutions and advises them too.
Please choose a particular contact so that we can address your concerns more specifically:

Business Cards for SME

Corporate Cards for major corporations

Acceptance partners

Personal credit cards

Offer your own customer credit card: Swisscard supports you in offering your own personal credit cards – from the specially designed card to the special bonus program.
We will be happy to advise you:

Partner Contact

Bank details

The bank details of your card can be found here.


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Press contact

Press contact

Your contact if you’re a journalist or need PR information from Swisscard.