Swisscard AECS GmbH
Neugasse 18
P.O. Box
CH-8810 Horgen

Contact: private clients

SOS phone numbers for round the clock assistance

In an emergency please contact the right hotline for your card, which is staffed 24 hours a day:

For all products with the installment facility (Revolve Cards) such as Visa, Mastercard, SWISS Miles & More credit cards, BLUE from American Express, American Express Credit Card Gold, CASHBACK and SUPERCARDplus credit cards:

Tel. +41 44 659 6900 German
Tel. +41 44 659 6901 French
Tel. +41 44 659 6902 Italian
Tel. +41 44 659 6903 English

Tel. +41 44 659 6370 Centurion® Card D/E
Tel. +41 44 659 6371 Centurion® Card F/I

American Express® Cards

Tel. +41 44 659 6333 American Express Card D/E/F/I
Tel. +41 44 659 6355 American Express Gold Card D/E/F/I
Tel. +41 44 659 6372 Platinum Card® D/E
Tel. +41 44 659 6373 Platinum Card® F/I
Tel. +41 44 659 6488 American Express Corporate Card D/E/F/I

American Express contractual partners

Tel. +41 44 659 6444 Customer service D/E/F/I
Tel. +41 44 659 6666 Authorization 24 h D/E/F/I

Contact: business clients

Phone numbers for assistance with your corporate card product

Our corporate card phone numbers – our hotline is available from Monday to Friday from 8.30 a.m. to 5.30 p.m.

Contacts for business clients

Private customers

Swisscard offers a wide range of credit cards for private customers. We will be happy to assist you.
Please choose the right product so that we can assist you further:

American Express

Credit Suisse Bonviva

Credit Suisse Viva

Credit Suisse individual cards

SWISS Miles & More

CASHBACK credit cards

Neutral cards





wow Visa Prepaid Card

Business clients

Swisscard offers businesses tailored corporate credit card solutions and advises them too.
Please choose a particular contact so that we can address your concerns more specifically:

Business Cards for SME

Corporate Cards for major corporations

Acceptance partners

Personal credit cards

Offer your own customer credit card: Swisscard supports you in offering your own personal credit cards – from the specially designed card to the special bonus program.
We will be happy to advise you:

Partner Contact

Bank details

The bank details of your card can be found here.


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Press contact

Press contact

Your contact if you’re a journalist or need PR information from Swisscard.