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Blocking credit cards

Blocking your Swisscard credit card or prepaid card in case of theft or loss. You can block your credit card or prepaid card by phone or in the Swisscard app 24 hours a day, 365 days a year.

Replacement card, emergency cash

If your card gets lost, we will provide you with simple assistance: We make sure that you receive emergency cash and that you are sent a replacement card by courier anywhere in the world – generally within 48 hours. Please contact our customer service team immediately.

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