Blocking credit cards
Blocking your Swisscard credit card or prepaid card in case of theft or loss. You can block your credit card or prepaid card by phone or in the Swisscard app 24 hours a day, 365 days a year.
Replacement card, emergency cash
If your card gets lost, we will provide you with simple assistance: We will ensure that a replacement card is sent to you by courier anywhere in the world and check whether we can send you emergency cash. Please contact our customer service team immediately.