TRANSAKT APP: NEW SMARTPHONE

CHANGING YOUR PROFILE AND REACTIVATING TRANSAKT

If you are replacing your current device with a new smartphone or tablet, you can transfer many settings and most applications, including the Transakt app too. However, you have to reactivate the app changing your profile for security reasons.

What you need to change your profile:

  • The number of the credit card you have registered
  • This credit card’s account number  
  • Your new smartphone or tablet with the Transakt app

If you haven’t transferred or installed the Transakt app yet, you can download and install the latest version from the App Store (for iPhones and iPads) or the Google Play Store (for Android devices).

iOS Android
   

Changing your profile in four steps

  • Select the card you installed first: American Express, Mastercard, Visa. The profile will be automatically changed for all cards.

  • Enter the card number and its card account number.

  • Make a note of the 9-digit code we send you by SMS.

  • Open the Transakt app and reactivate the app using the SMS code.

Activating the Transakt app

INSTALLING THE APP

Install and open the app on your smartphone or tablet.

TIP 

Activate the Transakt app push notifications so that you receive notifications about payments.

ADDING A CARD

Click the Plus sign in the app.

 3-D SECURE REGISTRATION CODE

Click "Enter the code"

 3-D SECURE REGISTRATION CODE

Enter the 12-digit code that you received during the 3-D Secure registration process.

 ACTIVATION COMPLETED

The Transakt app has been activated, you can make secure online payments from now on.

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Password / SMS code

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What is 3-D Secure?

What is 3-D Secure?

3-D Secure protects both buyers and sellers from fraudulent use of the credit card online and makes online shopping secure.

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On our security portal we explain how you can effectively protect yourself against fraudulent use of the credit card online.