Do you own a new smartphone?

You need to change your 3-D Secure profile to be able to continue shopping securely and conveniently online using the Transakt app.

Preparing to change your profile

1. WHAT YOU NEED

  • The credit card you used when you first registered
  • Its credit card account number
    You can find this on your credit card statement or in cardservice.
  • Your new smartphone

2. INSTALLING THE TRANSAKT APP

Check whether the Transakt app is already uploaded on your new smartphone. If it isn’t, install the Transakt app on your new smartphone.

You can find the free Transakt app in the following app stores:


Instructions for changing your profile

Read through the four steps to change your profile carefully before starting to change your profile below.

1. Select the card (American Express, Mastercard World or Visa) that you used when you first registered – all your other credit cards will automatically be updated when you change your profile.

2. Enter the card number and its credit card account number.

3. Make a note of the code which is sent to your new smartphone by SMS.

4. Open the Transakt app and activate it using the SMS code. You can now shop securely and relaxed online again.


OFF YOU GO: Change your 3-D Secure profile now

Select which card you would like to use to change your profile.

American Express SafeKey

With American Express, the 3-D Secure technology is called American Express SafeKey®.

Change your American Express profile here

With Mastercard, the 3-D Secure technology is called Mastercard® SecureCode™ .

Change your Mastercard profile here

With Visa, the 3-D Secure technology is called Verified by Visa.

Change your Visa profile here