Service Center - Account management

Completing orders to Swisscard online

You can complete the following orders directly online in the “Service Center”:

  • changing contact details (address, phone numbers, e-mail address)
  • ordering a copy of your monthly statement
  • ordering payment slips
  • ordering a new PIN
  • ordering a replacement card

Order statuses

You are kept constantly informed about your order statuses by e-mail. You can find details about ongoing and completed orders in the Order Summary in the Service Center.