Service Center - Account management
Completing orders to Swisscard online
You can complete the following orders directly online in the “Service Center”:
- changing contact details (address, phone numbers, e-mail address)
- ordering a copy of your monthly statement
- ordering payment slips
- ordering a new PIN
- ordering a replacement card
You are kept constantly informed about your order statuses by e-mail. You can find details about ongoing and completed orders in the Order Summary in the Service Center.
You can send us messages or questions about your individual issues using this contact form.
IMPORTANT: In the event of urgent issues, in particular blocking your card, please always contact our customer service by phone.